Technical Assistance and Support

Technical Assistance and Support
Posted on 09/16/2020

September 16, 17, and 18  7:30 a.m. – 2:30 p.m

Quincy Public Schools Team Administrators and IT Support Personnel will provide live telephone support, assisting QPS staff, students, and parents with Aspen and Google resets.  

To expedite service, we developed a system that will provide you with accurate and efficient support. The below is broken down by letter of student’s last name, support request, and direct telephone extension. 

Support Hotline:

  • Last Name: A-F
    • Aspen Resets - (617) 984-8785
    • Google Resets - (617) 745-7102
  • Last Name:  G-L
    • Aspen Resets - (617) 984-8864
    • Google Resets - (617) 745-7156
  • Last Name:  M-R
    • Aspen Resets -  (617) 984-6611
    • Google Resets - (617) 984-8759
  • Last Name:  S-Z
    • Aspen Resets - (617) 745-7105
    • Google Resets - (617) 984-6614

Cantonese, Korean, Mandarin, Portuguese, and Vietnamese interpreters will also be available to support our families. 

Interpreters:

Cantonese and Mandarin:

  • Last Name: A-Z
    • Aspen and Google Resets - (617) 745-7101

Korean and Mandarin: 

  • Last Name:  A-Z
    • Aspen and Google Resets - (617) 984-8737

Portuguese:

  • Last Name:  A-Z
    • Aspen and Google Resets - (617) 984-8731

Vietnamese:

  • Last Name:  A-Z
    • Aspen and Google Resets - (617) 984-8731